Terms & Conditions

Welcome to Andes Guest House. By making a reservation or entering our premises, you agree to comply with the following terms and conditions. These policies are in place to ensure a safe, comfortable, and respectful experience for all our guests.

Reservations and Payments

  • Reservations can be made online, by phone, or directly at our property.
  • A deposit of [X]% of the total stay is required to confirm your reservation.
  • The remaining balance must be paid upon check-in.
  • We accept cash, bank transfers, and national/international debit or credit cards.

Check-in and Check-out

  • Check-in: From 2:00 PM.
  • Check-out: Until 11:00 AM.
  • Early check-in or late check-out is subject to availability and may incur additional charges.

Guest Responsibilities

  • Guests are responsible for maintaining the condition of the facilities and items provided by the guest house.
  • Any damages, losses, or misuse of property will result in an additional charge proportional to the damage caused.
  • Smoking is prohibited inside rooms or enclosed common areas.

House Rules

  • Andes Guest House promotes a respectful, peaceful, and community-oriented environment.
  • Parties and loud noises that disturb other guests are not allowed, especially between 10:00 PM and 7:00 AM.
  • Visitors not included in the reservation are not allowed on the premises.

Children

  • Children are welcome under the supervision of a responsible adult.
  • The guest house is not liable for accidents occurring without adequate supervision.

Pets

  • Pets are not allowed on the premises.

Safety and Liability

  • Andes Guest House provides basic safety measures for the well-being of its guests.
  • We are not responsible for the loss of valuables that were not declared or stored in designated secure areas.
  • Guests are advised to keep their rooms locked and avoid leaving personal belongings unattended.

Modifications and Force Majeure

  • Andes Guest House reserves the right to modify or cancel reservations due to force majeure events (natural disasters, public health concerns, security issues, etc.).
  • In such cases, alternative solutions or refunds will be offered as appropriate.

Acceptance of Terms

  • By making a reservation or staying at our property, you fully accept these terms and conditions. For any questions or clarifications, please contact us through our official channels.